Legal notice
Legal Notice
This website is operated by renew.
Throughout the site, the terms “we”, “us” and “our” refer to renew. By accessing this website and/or purchasing from us, you agree to comply with all policies, terms, and conditions mentioned on our website.
Business Information
Brand Name: renew
Business Type: Online Fashion Store
For customer support or inquiries, customers may contact us through our official Instagram page or registered email address.
Intellectual Property Rights
All content on this website including:
- Product images
- Graphics
- Logos
- Branding
- Text
- Designs
- Website content
is the exclusive property of renew and may not be copied, reproduced, distributed, or used without prior written permission.
Unauthorized use of our content may result in legal action.
Product Representation
We make every effort to display product colors, details, and descriptions accurately. However, slight differences may occur due to:
- Lighting
- Photography
- Device display settings
- Screen resolution
Such minor variations shall not be considered defects.
Limitation of Liability
renew shall not be held responsible for:
- Courier delays
- Lost shipments caused by incorrect customer information
- Technical website interruptions
- Delays due to unforeseen circumstances beyond our control
Customers are responsible for providing accurate shipping and contact details at checkout.
Refund & Claim Policy
Refunds or replacements are only applicable in cases of:
- Damaged products
- Missing items
A complete opening/unboxing video is mandatory for all claims.
Claims without proper video proof will not be accepted.
Policy Updates
We reserve the right to modify, update, or replace any part of these policies at any time without prior notice.
It is the customer’s responsibility to review the policies periodically.
By continuing to use this website, you acknowledge and agree to all terms stated above.